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Application Scenarios
Multi-field Digital Human Solutions
Bank Intelligent Branch
24/7 full-time service intelligent branch digital employee, improving service efficiency and reducing labor costs.
Museum Virtual Guide
Immersive intelligent guide experience, multi-language support, personalized tour route planning.
Enterprise Exhibition Guide
3D product configuration display, intelligent quotation and solution customization, improving customer dwell time.
Shopping Mall Digital Guide
Shopping mall navigation system, real-time discount push, personalized shopping suggestions, increasing average spend.
Education Training Lecturer
AI foreign teacher system, intelligent learning assessment, real-time oral interaction, improving learning effectiveness.
Brand Digital Ambassador
Live interaction system, social media interaction, improving brand favorability and market awareness.
Bank Intelligent Branch Digital Employee
Project Background
Demand: Improve branch service efficiency, reduce labor costs. Pain points: Non-working hours no service, long waiting times during peaks, high labor costs. Goal: Build 24/7 full-time intelligent branch.
Solution
Deploy intelligent digital employee, integrate core business systems, provide multi-language service capability, implement business consultation, product recommendation, and processing guidance.
Implementation Effect
Customer waiting time reduced by 60%, business processing efficiency improved by 40%, customer satisfaction improved by 25%, annual operating cost savings of approximately 2 million RMB.
Scenario Story
"A customer needed to make an urgent international remittance late at night. Traditional bank branch was closed, but the intelligent branch digital employee was online 24 hours. The digital employee not only helped complete the remittance appointment but also provided currency consultation and fee discount plans, completing the entire process in just 10 minutes."
Museum Virtual Guide
Project Background
Demand: Improve cultural relics display experience, solve guide personnel shortage. Pain points: Limited quality guide resources, personalized guide needs hard to meet. Goal: Build immersive intelligent guide experience.
Solution
Deploy virtual guide, build cultural relics knowledge graph, support multi-language guide services, provide personalized tour route planning.
Implementation Effect
Daily service tourists increased by 300%, guide satisfaction reached 95%, cultural relics knowledge dissemination improved by 50%, operating cost reduced by 40%.
Scenario Story
"A student very interested in history visiting the museum, the virtual guide not only explained exhibit history in detail but also interactively answered based on their interests, making historical knowledge vivid and interesting through stories and 3D displays. Parents said this was more likely to stimulate child's learning interest than traditional explanations."
Enterprise Exhibition Interactive Guide
Project Background
Demand: Improve exhibition interactive experience, achieve intelligent product display. Pain points: High cost of professional display personnel, inconsistent service standards. Goal: Build immersive intelligent exhibition experience.
Solution
Deploy AI guide assistant, develop 3D product configuration display system, implement intelligent quotation and solution customization, provide virtual experience services.
Implementation Effect
Customer dwell time increased by 45%, transaction conversion rate improved by 35%, customer satisfaction reached 98%, labor cost reduced by 50%.
Scenario Story
"A customer interested in new energy vehicle products, through digital guide's interactive introduction, not only learned detailed product configuration but also experienced different appearance options in real-time via AR technology. Digital guide provided personalized configuration suggestions and financial solutions based on customer needs, ultimately helping find the most suitable choice."
Digital Human Solution Overall Results
Service Efficiency
Average improvement of 40%, 24/7 full-time service coverage
Cost Optimization
Average operating cost reduced by 45%, optimized human resource allocation
User Satisfaction
Customer satisfaction improved by 35%, interactive experience significantly enhanced
Brand Value
Brand image improved by 40%, market awareness significantly enhanced
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